To meet the user diversified requirement, Holykell have established a set of customer service and technical support system with OEM / ODM order as the center, and responded and Handle the customer's requirements in a timely manner to ensure accurate delivery time and product quality.
Fast delivery: within 24 hours release the cargo (normal spec.), Customized 7-12 days after payment .
MAINTENANCE & AFTER-SALES SERVICES
One Sales engineers and One technical engineers will be one-on-one service for you to exclude all obstacles when use our sensors.
Warranty period: 18 months
Product life-long maintenance:
Holykell can provide you with the maintenance of the whole life of the sensors
1.Q: How can I get the quotation?
A: Send your inquiry to us by the inquiry from on the right-side or the bottom of this page. Or contact us directly. You will get the reply within 12hours, and the quotation will send to you according to your requirements.
2. Q: What's the delivery time for HPT200 series? A: According to the specification and quantity of your order, generally 10 days for normal standard products
3 Q: What's the advantage of your products HPT200?
A: Filling plastic sealed, adjustable potentiometer, imports of silicon, two mine structure,anti-lightning surge 4000V, withstand voltage of insulation 500V. Appearance and quality can be equated with the one of big
foreign imported products.
4 Q:Are you manufacturer or trading company?
A: We are manufacturer with 16 years of experience.Our plant add is 2/F, Block 1, No. 100, Luyun Road, High-Tech Development Zone, Changsha, Hunan, China (Mainland). Welcome to visit our company.
5 Q: Do you have overseas distributor?
A: Yes,we have distributors in United States, Israel, Austrilia and Iran etc.
6 Q: Can we use our logo on the products?
A: Yes.We can provide OEM service.
7 Q: Do you have products with ex-proof certificate?
A: Yes,we can offer intrinsic-safety and flame proof certificates.
8 Q: What is the warranty of your products?
A: Normal is 18 months.
9 Q: Do you have products with HART or RS485 signals?
A: Yes,we have.
10 Q: What's the means of transport?
A: Express such as TNT,Fedex,DHL,UPS, or logistics by indicator.